Design & product amazing; soft travel case lacking
"Our sales and design team were professional, thorough, and incredibly helpful. We purchased the double-sided 8ft Angled Firefly Lightbox and it looks amazing, is easy to assemble, and was worth the investment. With that said, we were told the travel case had wheels, but it does not and the "Oxford soft case" is inadequate due to the Lightbox weight and size. We contacted our sales representative, who needed to find out from the production team and a Client Success Specialist replied offering a $500 hard flight case with wheels for $1,228 ($648 shipping). Granted, this is a hard case, but no thank you after we spent $2,500 on the Lightbox and were told wheels were on the soft case. CAUTION: with a hefty price tag and large, heavy product, you will need a carry case with wheels and in our opinion, should have been included as stated during the sale."
